Velocity Tours & Travel
The Xcaret Collection, Unlike Any Resort You've Ever Seen.
Most all-inclusive resorts are pools, buffets, and a beach. The Xcaret resorts are something different. They're built into the jungle and Caribbean coastline of the Riviera Maya, with underground rivers, cenotes, natural swimming inlets, and eco-adventures woven into every corner of the property.
Think Indiana Jones with world-class dining and five-star service. The entire Xcaret collection of parks and tours is included with every stay, unlimited, no extra tickets. And we handle every flight, every room, and every transfer for your group.
Hotel Xcaret México
The flagship. 1,800 suites. 20+ restaurants. 16 pools. Unlimited adventure for every age.
Hotel Xcaret México is the crown jewel of family travel in Mexico, a 5-Diamond, all-suite resort completely reimagined with a $700 million expansion in 2025. The property is organized into themed "Casas" designed for different ages and interests, from dedicated spaces for toddlers and teens to adults-only pools and a Michelin-starred restaurant.
The architecture is unlike anything you've seen. Suites look out over the Caribbean, underground rivers, emerald jungle inlets, and protected Mayan caves. Mariachi bands march through the pool deck, a taco bar opens at midnight, and celebrity chefs run restaurants built inside actual caves.
Signature Dining Highlights
HA', Michelin Star
Chef Carlos Gaytán, the first Mexican chef to earn a Michelin Star. Contemporary Mexican tasting menu. Adults only.
Tama-Món, Asian Fusion
Sushi train, Teppanyaki islands, Mongolian grill, dim sum and ramen bar led by Chef Luis Arzápalo.
Las Cuevas, Steakhouse in a Cave
A steakhouse and buffet built inside the natural caves of the resort. Perfect for birthdays and special nights.
Teatro del Río, Dinner Show
A 6-course dinner with live traditional music and dance on a stunning riverfront stage. Included in your stay.
Chibali, Family Favorite
Casual poolside dining with grilled items, pasta, pizza, milkshakes, and a beloved candy shop. Kids love it.
Mercado de la Merced
An abundant Mexican street food buffet with dozens of stations, tacos, regional specialties, fresh seafood, and more.
Hotel Xcaret Arte
A homage to Mexican art and culture. Adults-only, ages 16+. Sophisticated. Adventurous. Extraordinary.
Hotel Xcaret Arte is inspired by the greatest artists of Mexico. Every wall, suite, and common space is a canvas. The resort shares the same wild natural landscape as Hotel Xcaret México, underground rivers, Caribbean inlets, cenotes, and jungle paths. But the energy is more elevated. Rooftop pools, artisan cocktails, celebrity-chef dining, and an adults-only atmosphere that lets teenagers and adults fully unwind.
For large family groups, Xcaret Arte is the perfect complement to Xcaret México next door. Grandparents and adults book Arte, families with young children book México, and everyone shares the same Xcaret parks during the day.
Signature Dining Highlights
Ixa, Mexican Tasting Menu
Chef Jonatan Gómez Luna, trained at el Bulli in Spain. Creative reinterpretation of Mexican ingredients and tradition.
Xaak, Yucatán Cuisine
Regional Yucatán specialties honoring the flavors of southeastern Mexico with fresh Caribbean ingredients.
Kibi-Kibi, Exclusive Club
The signature experience for Casa de los Artistas guests. Exclusive dining in an intimate rooftop setting.
Art Workshops Included
Textile weaving, pottery, painting, and Latin dance are included with your stay, arts and culture built into every day.
Rooftop Bars & Pools
Multiple rooftop spaces with Caribbean views, swim-up bars, and craft cocktails, the perfect end to an adventure day.
20+ Restaurants, All Included
Guests at Arte also have access to all restaurants at Hotel Xcaret México, giving you the full culinary collection.
La Casa de la Playa
63 suites. Private pools. Butler service. The #1 Resort in Mexico. For the adults in your group who want the extraordinary.
La Casa de la Playa is in a category by itself. Just 63 oceanfront suites, each with its own private pool handcrafted by Mexican artisans, a jellyfish tank built into the wall, and a private butler available around the clock. It was named the #1 Resort in Mexico by Travel + Leisure in 2025 and holds Forbes Five Stars and AAA Five Diamonds simultaneously.
For large family groups, La Casa de la Playa is the option for grandparents, parents celebrating milestones, or any adult in your group who wants to elevate their stay. They share the same Xcaret parks and experiences as everyone else, then return each evening to a level of luxury the larger resorts simply can't match.
Signature Dining & Experiences
Tuch de Luna
Chef Martha Ortiz celebrates the flavors of Mexico with an all-female culinary team. Winner: Best Sustainable Restaurant 2023.
Xal, Global Fusion
A culinary journey uniting Mexico, the Philippines, and the Basque Country by Michelin-starred chef Andoni Luis Aduriz.
Centli & Lumbre
Southern and Northern Mexican cuisine by the Rivera-Río brothers, two restaurants celebrating the full breadth of Mexican gastronomy.
La Cava & Chocolatería
A curated wine cellar by sommelier Sandra Fernández and a handcrafted chocolate experience by Mao Montiel.
24/7 Butler & Private Driver
Every guest has a dedicated butler. Airport transfers arrive in luxury vehicles. Room service is delivered without interruption.
Access to All Xcaret Restaurants
Guests at La Casa de la Playa also enjoy dining access to 20+ restaurants at Hotel Xcaret México and Hotel Xcaret Arte.
Every Park. Every Tour. Included With Your Stay.
This is what makes the Xcaret collection unlike any other resort in Mexico. Every guest at all three properties gets unlimited access to all Xcaret parks and tours, no extra tickets, with shuttles running every 30 minutes. When your group wants to split up by interest, everyone has options.
Xcaret Park
Underground rivers, sea turtle sanctuary, coral reef aquarium, and Mexico's most spectacular evening show.
Xel-Há
A natural aquarium inlet for snorkeling, swim with tropical fish, manatees, and rays in crystal Caribbean waters.
Xplor
Zip-lines through the jungle, amphibious vehicle rides through caves, and underground river swims. Pure adventure.
Xplor Fuego
The nighttime version of Xplor, zip through rings of fire in the jungle. One of Mexico's most thrilling experiences.
Xenses
A sensory adventure park where nothing is as it seems. Bird flight simulations, optical illusions, and mud rivers.
Xoximilco
A floating Mexican fiesta on traditional trajinera boats, food, live music, and a celebration of Mexican culture.
Xenotes
Four sacred cenotes, each with its own personality, kayaking, rappelling, zip-lining, and swimming in ancient caves.
Xcaret Xailing Ferries
Round-trip ferry to Isla Mujeres from Cancún and to Cozumel from Playa del Carmen, both included.
We Handle Everything. Your Group Just Shows Up.
Coordinating 30 to 200+ people across flights, room types, and transportation is a massive undertaking. Especially when different family units need different resorts, grandparents at La Casa de la Playa, parents with young kids at Xcaret México, teenagers at Xcaret Arte next door.
- Flights booked for every traveler from every departure city
- Rooms coordinated across one or multiple resorts for different family units
- Airport-to-resort transportation arranged for everyone
- Our custom travel app sent to every group member
- Real-time flight rebooking if anything goes sideways (more on that below)
Your Flight Is Canceled.
The Resort Is Waiting.
The airport is chaos. The airline hold time is 3 hours. There are 40 people in your group looking to you for answers, and every minute, someone else gets the last seat on the next flight to Cancún.
Because we work in the same computer system as the airport, we rebook your entire group while everyone else is still waiting in line. A skip-the-rebooking-line pass for your whole group.
- Hours on hold with the airline
- Standing in a line 50 people deep
- Last seats go to those rebooked first
- Losing precious vacation days
- One call. We're already on it.
- We work in the same system as the airport
- Your group gets rebooked first
- You make it to Mexico. Trip saved.
Frequently Asked Questions About Xcaret Group Travel
Here are the questions we hear most often from families and group organizers planning a trip to the Xcaret resorts.
What is included in the All-Fun Inclusive package at Hotel Xcaret Mexico?
Every guest at Hotel Xcaret México receives unlimited access to all Xcaret parks (Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes), round-trip airport transportation, shuttle service to all parks every 30 minutes, dining at 20+ restaurants, and round-trip ferry tickets to Isla Mujeres and Cozumel.
What is the minimum age for Hotel Xcaret Arte?
Hotel Xcaret Arte welcomes guests aged 16 and older. It is adults-only by design, sophisticated and art-inspired, ideal for older teens and adults in a multigenerational group who want a refined atmosphere while still accessing all the same Xcaret parks.
Can our family group stay across multiple Xcaret resorts at the same time?
Yes, and this is one of the smartest ways to plan a large multigenerational trip. Families with young children stay at Hotel Xcaret México, adults and teenagers at Hotel Xcaret Arte next door, and grandparents or couples wanting ultra-luxury at La Casa de la Playa. All three properties share access to the same Xcaret parks, so everyone meets for adventures during the day and returns to the resort that fits them best at night.
What makes La Casa de la Playa different from the other Xcaret resorts?
La Casa de la Playa is an ultra-luxury boutique hotel with just 63 suites, each featuring a private pool and 24/7 butler service. It was named the #1 Resort in Mexico by Travel + Leisure in 2025 and holds both Forbes Five Stars and AAA Five Diamonds. Four signature restaurants led by world-renowned chefs, a Chocolatería, and a curated wine cellar. Guests also have dining access to all 20+ restaurants at Hotel Xcaret México and Hotel Xcaret Arte.
How does Velocity Tours help coordinate a large group trip to Xcaret?
We handle flights from multiple US departure cities, room assignments across one or multiple Xcaret resorts, airport-to-resort transportation for every traveler, and our custom travel app delivered to every group member. We also provide real-time flight rebooking using the same reservation systems as the airlines.
Which airport do we fly into for the Xcaret resorts?
The closest major international airport is Cancún International Airport (CUN), approximately one hour from the Xcaret resort complex in Playa del Carmen, Riviera Maya. Round-trip airport transportation from Cancún is included for all guests at Hotel Xcaret México, Hotel Xcaret Arte, and La Casa de la Playa.
Start Planning Your Xcaret Family Trip
Tell us about your group and we'll reach out within 1 business day. No obligation, just answers.